The operating hours of Home Affairs offices have been extended to deal with the high demand for its services.

According to Home Affairs Minister, Aaron Motsoaledi these offices will be open two and a half hours longer – meaning from 8am – 5:30pm. He however adds that this is a temporary extension noting that its only meant to resolve congestion at identified offices which have seen an increase in traffic over the last two weeks.

The minister admits that they were forced to go this route as they have received a number of complaints from irate citizens.

Most people have complained about the bad practice of people being turned away if the queue reaches a certain number of people. But Motsoaledi stresses that this is not part of government policy. The department says the only people who can be sent home are those who arrive after 5:30pm.

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